Is this Highlands hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Highlands hotel?

Check-in time for Highlands hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Highlands hotel have a swimming pool?

No, this Highlands hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Highlands hotel?

Best-rates for the Highlands hotel starts from $176 per night with includes Guest Services, Balcony/Terrace, Bedding/Linens, Fireplace/Heating, Restaurant, Toiletries, Business Services, Entertainment, Internet, Air Conditioner, Parking, TV, Child Friendly, Kitchen, Barbecue/Outdoor Cooking, Laundry, Wheelchair Accessible, Accessibility, Security/Safety, Wellness Facilities, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Highlands hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Highlands hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Highlands hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Highlands hotel?

Based on the information reported by the owner or manager, the Highlands hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Highlands hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Trailborn Highlands, Outdoor Collection by Marriott Bonvoy | Hotel in Highlands

| 9.2 (247 Reviews) | 1 Bathroom

Highlands Hotel | Trailborn Highlands, Outdoor Collection by Marriott Bonvoy

Hotel in Highlands

Hotel in Highlands with a 24-hour front desk and a coffee shop
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning.
Trailborn Highlands, Outdoor Collection by Marriott Bonvoy offers 63 air-conditioned accommodations with laptop-compatible safes and bathrobes. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Towels

Toilet paper

Hair dryer

Designer toiletries

Soap

Toothbrush and toothpaste (on request)

Private bathroom

Separate bathtub and shower

Shampoo

Bedroom

Air conditioning

Hypo-allergenic bedding

Bed sheets

Heating

Iron/ironing board

Laptop-compatible safe

Local maps

Phone

Turndown service

Guidebooks/recommendations

Soundproofing

Connecting rooms available

Breakfast

1 restaurant and 1 coffee shop/cafe

Coffee/tea in common area(s)

1 bar

Minibar

Coffee/tea maker

Parking

Free self parking on site

Wheelchair-accessible parking available

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

High pile carpet in room

Assistive listening devices available

Elevator

1 on-site accessible parking spaces

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Entertainment

42-inch flat-screen TV

Cable channels

General

Library

Vending machine

Elevator

Front-desk safe

Banquet hall

English

Renovated entire property - June 2024

Fireplace in lobby

Smoke-free property

Guest Services

Soundproofed rooms

Turndown service

Concierge services

Tour/ticket assistance

24-hour front desk

Wedding services

Dry cleaning service

Daily housekeeping

Internet

Available in some public areas: Free WiFi

Outdoors

Terrace

Firepit

Outdoor furniture

Garden

Picnic area

Policies

Check-in

Check-in start time: 4 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before 11 am

Child Policy

Children are welcome. rollaway/extra beds are available for usd 20.0 per day. cribs (infant beds) are not available.

Payment Policy

Pet fee: usd 35 per accommodation (varies based on length of stay) service animals are exempt from fees rollaway bed fee: usd 20.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of usd 35 per accommodation (varies based on length of stay) service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Suzanne

Nov 1, 2025 08:55:34 PM

Review Score: 8

Summary: Room was cutely decorated and comfortable. Loved the coffee/tea and snack area in the room. The Fellows tea kettle was perfect. Bed was low, but comfy. Parking was plentiful. The continental breakfast was bare bones and the banana bread was pretty bland. Husband did not have hot water both days but the desk person gave us a small refund for the inconvenience. Prices were quite high due to leaf season. Fire pit and lobby were cozy.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed, Balcony Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Balcony, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds, Balcony Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Balcony, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds, Patio Room Size: m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Patio, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Patio Room Size: m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Patio, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Suite (The Garden) Room Size: m² 1 King Bed	General Pets not allowed, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed (Garden) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Bed count minimum 2, Bed count maximum 2