Is this Winston - Salem hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Winston - Salem hotel have a swimming pool?

Yes, this Winston - Salem hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Winston - Salem hotel?

Best-rates for the Winston - Salem hotel starts from $114 per night with includes Wellness Facilities, Fireplace/Heating, Toiletries, Kitchen, Laundry, Wheelchair Accessible, Accessibility, Entertainment, Internet, Business Services, Bedding/Linens, Child Friendly, Air Conditioner, Guest Services, TV, Security/Safety, Breakfast, Parking, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Winston - Salem hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Winston - Salem hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Winston - Salem hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Winston - Salem hotel?

Based on the information reported by the owner or manager, the Winston - Salem hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Winston - Salem hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Springhill Suites by Marriott Winston-Salem Hanes Mall | Hotel in Winston-Salem

| 9.0 (1007 Reviews) | 1 Bathroom

Winston - Salem Hotel | Springhill Suites by Marriott Winston-Salem Hanes Mall

Hotel in Winston - Salem, Winston-Salem

Hotel in Winston-Salem with free breakfast and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Housekeeping is available on request.
Springhill Suites by Marriott Winston-Salem Hanes Mall offers 95 air-conditioned accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with twin sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Hair dryer

Private bathroom

Free toiletries

Bedroom

Air conditioning

Pillow-top mattress

Down comforter

Sofa bed

Egyptian cotton sheets

Bed sheets

Heating

Hypo-allergenic bedding

Day bed

Premium bedding

Desk

Separate sitting area

Iron/ironing board

Recycling

Energy-saving switches

Free newspapers

Water-efficient showers only

Phone

Free local calls

Safe

Breakfast

Coffee/tea in common area(s)

Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Mini-fridge

Coffee/tea maker

Microwave

Parking

Wheelchair-accessible parking and van parking available

Free self parking on site

Free RV/bus/truck parking on site

Accessibility

Wheelchair-accessible lounge

Wheelchair-accessible fitness center

Lever door handles

Low-height electrical outlets in bathroom

Wheelchair-accessible concierge desk

Wheelchair-accessible path of travel

Wheelchair-accessible registration desk

Assistive listening devices in meeting rooms

Wheelchair-accessible van parking

Grab bar in bathtub

Elevator

Low-height door lock

Low-height view port in door

Wheelchair-accessible parking

Wheelchair-accessible pool

Visual fire alarm

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible business center

Height-adjustable showerhead

Grab bar near toilet

Activities

Golfing

Indoor pool

24-hour fitness center

Entertainment

42-inch LCD TV

Premium channels

Cable channels

Netflix

General

Computer station

24-hour business center

Meeting rooms

Gift shop/newsstand

Front-desk safe

Water dispenser

Elevator

Spanish

English

No plastic drinking straws

No plastic coffee stirrers

TV in lobby

Rooftop garden

Biodegradable drinking straws

Smoke-free property

Biodegradable coffee stirrers

Comprehensive recycling policy

Guest Services

Indoor pool

Microwave

Laundry facilities

Sofa bed

Mini-fridge

24-hour front desk

Change of bedsheets (on request)

Laundry facilities

Dry cleaning service

Daily housekeeping

Change of towels (on request)

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Pool umbrellas

Policies

Check-in

Check-in time starts at 3:00 pm express check-in available minimum check-in age: 21

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet fee: usd 100 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of usd 100 per accommodation, per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Alvin

Nov 28, 2025 07:17:40 PM

Review Score: 10

Summary: Awesomeness manager at front desk, clean rooms, exterior is clean!

See All Reviews

Room Arrangement

Room Info	Facilities
Studio, 2 Queen Beds (Hearing Accessible) Room Size: m² 2 Queen Beds	General Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub) Room Size: m² 2 Queen Beds	General Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Studio, 2 Queen Beds Room Size: 420 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Hydromassage showerhead, Doorbell/telephone notification, Wheelchair-width doorways, Shower/tub combination, Raised toilet seat, Square meters - 39, Lever door handles, Ping - 12, Transfer shower, Grab bar - near toilet, Extra bed count 2, Square feet - 420, Number of bathrooms - 1, Outdoor spaces not available, Deep soaking bathtub, Bathroom grab bars, Telephone accessibility kit, Height-adjusted amenities, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Studio, 1 King Bed Room Size: 410 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Hydromassage showerhead, Doorbell/telephone notification, Wheelchair-width doorways, Raised toilet seat, Shower only, Lever door handles, Ping - 12, Square meters - 38, Square feet - 410, Grab bar - near toilet, Wheelchair accessible, Extra bed count 2, Number of bathrooms - 1, Bathroom grab bars, Telephone accessibility kit, Height-adjusted amenities, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1
Studio, 1 King Bed (Hearing Accessible) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1
Studio, 1 King Bed (Mobility/Hearing Accessible, Tub) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1
Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr) Room Size: m² 2 Queen Beds	General Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2