Is this Hivernage hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hivernage hotel have a swimming pool?

Yes, this Hivernage hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hivernage hotel?

Best-rates for the Hivernage hotel starts from $323 per night with includes Parking, Pet Friendly, Bedding/Linens, Toiletries, Breakfast, Bar, Laundry, Air Conditioner, Wheelchair Accessible, Balcony/Terrace, Business Services, Spa, Restaurant, Guest Services, Entertainment, Pool, TV, Accessibility, Security/Safety, Sports/Activities, Wellness Facilities, Hot Tub, Internet, Barbecue/Outdoor Cooking, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hivernage hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hivernage hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hivernage hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hivernage hotel?

Based on the information reported by the owner or manager, the Hivernage hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hivernage hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sofitel Marrakech Palais Imperial & Spa | Hotel in Marrakech

| 8.4 (713 Reviews) | Pet Friendly 1 Bathroom

Hivernage Hotel | Sofitel Marrakech Palais Imperial & Spa

Hotel in Hivernage, Marrakech

Boardwalk/promenade hotel with 5 restaurants and 4 outdoor pools
This smoke-free hotel features 5 restaurants, 4 outdoor pools, and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, a nightclub, and 3 bars/lounges are onsite.
Change of towels is available on request.
Sofitel Marrakech Palais Imperial & Spa offers 157 accommodations with DVD players and minibars. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

4 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathrobes

Toilet paper

Soap

Towels

Shampoo

Designer toiletries

Bedroom

Bed sheets

Heating (climate-controlled)

Down comforter

Premium bedding

Pillow menu

Blackout drapes/curtains

Free cribs/infant beds

Air conditioning (climate-controlled)

Pillow-top mattress

Safe

Soundproofing

Water-efficient showers only

Energy-saving switches

Free newspapers

Slippers

Desk

Connecting rooms available

Eco-friendly cleaning products provided

Recycling

Phone

LED light bulbs

Breakfast

24-hour room service

5 restaurants

Buffet breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: MAD 270 per person

3 bars/lounges and 1 poolside bar

Coffee/tea in common area(s)

Free bottled water

Minibar

Parking

Wheelchair-accessible parking available

Electric car charging station on site

24-hour roundtrip airport shuttle (surcharge)

Limo/town car service

Area shuttle (surcharge) up to 10 km

Free valet parking on site

Accessibility

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Wheelchair-accessible lounge

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Area rugs in room

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Accessible airport shuttle

Well-lit path to entrance

Stair-free path to entrance

Wheelchair-accessible path of travel

Smooth flooring in room

Wheelchair-accessible business center

Wheelchair-accessible public washroom

Wheelchair-accessible spa

Wheelchair-accessible parking

Activities

Golf lessons

Scooter/moped rentals

Casino

Health/beauty spa

Golfing

Indoor pool

Arcade/game room

Steam room

4 outdoor pools

Children's pool

Fitness classes

Art gallery

Full-service spa

24-hour fitness center

Shopping

Table tennis

Bicycle rentals

Sauna

2 hot tubs

Nightclub

Playground

Billiards/pool table

Entertainment

DVD player

LCD TV

General

Meeting rooms - 6

Conference space (549 square feet)

Business center

Banquet hall

Gift shop/newsstand

Elevator

ATM/banking services

Free newspapers in lobby

Front-desk safe

Arabic

French

English

Spanish

German

Smoke-free property

100% renewable energy

Vegan dining options

Local artist showcase

Local culture & ecosystem education

No plastic drinking straws

No plastic water bottles

Reusable cups only

Biodegradable coffee stirrers

Locally-owned & organized tours & activities

Annual offsets purchased for at least 10% of carbon footprint

At least 80% of food locally-sourced

No plastic coffee stirrers

TV in lobby

Double-glazed windows

At least 80% organic food

Humane treatment of captive wild animals

Vegetarian dining options

At least 80% lighting from LEDs

Guest Services

Indoor pool

Arcade/game room

Laundry facilities

4 outdoor pools

Children's pool

DVD player

Children's games

Soundproofed rooms

Babysitting (surcharge)

Free cribs/infant beds

In-room child care (surcharge)

Snack bar/deli

Free children's club

Playground

Supervised childcare (surcharge)

Tour/ticket assistance

Laundry facilities

Change of bedsheets (on request)

Daily housekeeping

Multilingual staff

Porter/bellhop

24-hour front desk

Concierge services

Dry cleaning service

Luggage storage

Hair salon

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Pool umbrellas

Garden

Terrace

BBQ grill(s)

Vegetable garden

Balcony

Yard

Spa

Massage/treatment rooms

Body scrubs

Steam room

Ayurvedic treatments

5 treatment rooms

Massages

Facials

Hot tub

Turkish bath/hammam

Sauna

Manicures and pedicures

Spa open daily

Body wraps

Body treatments

Hydrotherapy

Policies

Check-in

Check-in time starts at 3:00 pm minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 4 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately mad 270 per person airport shuttle fee: mad 600 per vehicle (one-way, maximum occupancy 4) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 11 lbs per pet) food and water bowls are available pets stay free service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property charges fees to access so lounge on weekends and during special events. this property charges fees to access the spa services. this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Laís

Nov 30, 2025 07:17:30 PM

Review Score: 10

Summary: Amazing!!

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite, 1 King Bed, Terrace (Contemporary ) Room Size: 463 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Terrace, Sofa bed, Ping - 13, Bathtub only, Wheelchair accessible, Extra bed count 1, Square feet - 463, Number of bathrooms - 1, Square meters - 43, Private bathroom, Deep soaking bathtub, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view) Room Size: 463 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Ping - 13, Bathtub only, Mountain view, Wheelchair accessible, Square feet - 463, Number of bathrooms - 1, Square meters - 43, Private bathroom, Deep soaking bathtub, Pool view, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Presidential Suite, 2 Bedrooms, Terrace Room Size: 1938 square feet m² 2 King Beds	General Square feet - 1938, Private bathroom, Square meters - 180, Shower/tub combination, Number of bedrooms - 2, Separate sitting area, Number of living rooms 1, Number of bathrooms - 2, Bed count minimum 2, City view, Ping - 54, Bed count maximum 2
Deluxe Room, 2 Twin Beds, Balcony (Garden Side) Room Size: 322 square feet m² 2 Twin Beds	General Number of living rooms 0, Ping - 9, Square meters - 30, Private bathroom, Number of bedrooms - 1, Shower only, Square feet - 322, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Penthouse, Multiple Beds, Terrace (Koutoubia View) Room Size: 2260 square feet m² 2 King Beds	General Private bathroom, Shower/tub combination, Number of bedrooms - 2, Separate sitting area, Square feet - 2260, Square meters - 210, Number of living rooms 1, Number of bathrooms - 2, Ping - 64, Bed count minimum 2, City view, Bed count maximum 2
Junior Suite, 1 King Bed (Atlas) Room Size: 581 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Shower only, Sofa bed, Square feet - 581, Mountain view, Extra bed count 1, Number of bathrooms - 1, Square meters - 54, Private bathroom, Ping - 16, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Balcony (Contemporary) Room Size: 431 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 40, Private bathroom, Number of bedrooms - 0, Shower only, Ping - 12, Bed count minimum 1, Bed count maximum 1, Square feet - 431, City view, Number of bathrooms - 1
Superior Suite, 1 King Bed (Prestige) Room Size: 904 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Sofa bed, Ping - 25, Mountain view, Extra bed count 1, Number of bathrooms - 1, Square meters - 84, Private bathroom, Separate bathtub and shower, Square feet - 904, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Classic Room, 1 King Bed, Balcony (Contemporary) Room Size: 356 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower only, Square feet - 356, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Square meters - 33, City view, Number of bathrooms - 1, Ping - 10
Junior Suite, 1 King Bed (Contemporary) Room Size: 463 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Sofa bed, Ping - 13, Mountain view, Wheelchair accessible, Extra bed count 1, Square feet - 463, Number of bathrooms - 1, Square meters - 43, Private bathroom, Pool view, Bed count minimum 1, Bed count maximum 1
Superior Room, 1 King or Twin bed, city or Hivernage side, Balcony Room Size: 323 square feet m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, Ping - 9, Square meters - 30, Private bathroom, Number of bedrooms - 1, Shower only, Square feet - 323, Bed count minimum 1, City view, Number of bathrooms - 1, Bed count maximum 2
Suite, 2 Double Beds, Balcony (Pool or Atlas view) Room Size: 463 square feet m² 2 Double Beds	General Square meters - 43, Number of living rooms 0, Private bathroom, Separate bathtub and shower, Number of bedrooms - 1, Separate sitting area, Ping - 13, Mountain view, Square feet - 463, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, 1 King Bed (Hivernage view) Room Size: 603 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 603, Number of bedrooms - 1, Sofa bed, Extra bed count 1, Square meters - 56, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Ping - 17, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view